Semester B: Week 20
Student: Tai Ser Yeet (22064351)
Programme: BA (Hons)(SW) Digital Media Design
WEEK 20
Class Notes
In this YouTube video, Katty Kay talks with business leader Jane Wurwand about her "high touch" theory of AI and why she believes the roles that will thrive in the coming decades are those built around person-to-person connection.
My Thoughts
In a world where AI is rapidly taking over, human connection becomes ever more important. Robots and machines can perform with precision, but they cannot replicate that emotional touch, i.e., high-touch. In the context of a dance performance, nobody wants to see an expressionless robot; we have to think about our spectators as well. They are not robots, the humans, and we connect through feelings and shared experiences. Hence, jobs in hospitality which require human interaction and compassion have a higher chance of surviving the AI pandemic. To conclude, Jane also mentioned that things that used to be called "soft skills" are now "hard skills", and it is no longer a want but a need.
In a world where AI is rapidly taking over, human connection becomes ever more important. Robots and machines can perform with precision, but they cannot replicate that emotional touch, i.e., high-touch. In the context of a dance performance, nobody wants to see an expressionless robot; we have to think about our spectators as well. They are not robots, the humans, and we connect through feelings and shared experiences. Hence, jobs in hospitality which require human interaction and compassion have a higher chance of surviving the AI pandemic. To conclude, Jane also mentioned that things that used to be called "soft skills" are now "hard skills", and it is no longer a want but a need.
Google Gemini added really good points to my perspective:
